Total Patient Care Model
A clear, supported pathway from diagnosis to long-term treatment and optimised sleep health.
Why a Total Care Model Matters
At Sleep Healthcare, we believe better sleep doesn’t happen in isolation. It takes a team, a clear plan, and ongoing support. That’s why we’ve developed our Total Patient Care Model—a guided pathway that connects your first conversation with us through to diagnosis, treatment, and lifelong care.
It’s designed to be simple, supportive, and easy to follow—so you can feel confident you’re never left to figure things out alone.
The Four Steps of the Total Patient Care Model

1. Start With a GP Referral
The first step is often a conversation with your GP about your sleep concerns—whether that’s snoring, fatigue, or suspected sleep apnoea. Your GP may refer you for a sleep study, which we can help organise.
Tip: If you’re not sure where to begin, call us on 1800 717 566 or complete our [online sleep assessment]. We’ll help guide your next step.

2. Complete Your Sleep Study
A sleep study records your breathing, oxygen levels, heart rate and brain activity overnight—either at home or in a clinic. This is the gold standard for diagnosing sleep apnoea and other sleep disorders.
We’ll support you with easy instructions, equipment, and follow-up to make the process smooth and stress-free.

3. Review Results With a Sleep Physician
Once your study is complete, a specialist sleep physician will review your results and provide your GP with a clear management plan to treat any underlying sleep problems. If sleep apnoea or another condition is diagnosed, they’ll recommend the most effective treatment for you.
For many people, that may mean CPAP therapy—but your plan will always be tailored to your needs.

4. Begin Therapy With Ongoing Support
Starting treatment is just the beginning. We’ll be here to fit your equipment, answer your questions, and provide long-term care. Our team offers:
- Personalised mask fittings
- Equipment setup and training
- Follow-up adjustments (in-clinic or telehealth)
- Ongoing education and support for you and your family
Discover Your Sleep Health Solution in 4 Easy Steps
Step 1

Start With a GP Referral
See your GP, call us, or take our online sleep assessment.
Step 1

Complete Your Sleep Study
Overnight study at home or in clinic.
Step 1

Sleep Physician Reviews Results
Specialist reviews results and liases with your GP on treatment options.
Step 1

Begin Therapy With Ongoing Support
Expert setup, mask fitting, and lifelong care.
Why a Total Care Model Matters
25,000+ sleep studies conducted across Australia
Trusted by GPs, sleep specialists, and thousands of patients
Local clinics across QLD, NSW & WA + telehealth options
Warm, professional team dedicated to your ongoing care
Take the First Step to Better Sleep
Whether you’re newly diagnosed or looking to optimise your current CPAP setup, we’re here to help.
Start today:
- Call us on 1800 717 566 or Request a Callback
- Complete our Online Sleep Assessment
Wondering if you need a sleep study? Complete our
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