SHC Support

At Sleep Health Care Australia, we understand the importance of accessible and prompt healthcare information. Our chat support AI is designed to make your healthcare experience smoother and more convenient.

Our Commitment to You

  • Instant Assistance: Our chat support AI is designed to provide you with instant assistance, 24/7. Whether you have a quick question or need guidance, our AI is here to help, ensuring you receive timely and relevant information.

  • Efficiency Redefined: We understand the value of your time. Our chat support AI is equipped to handle routine queries and frequently asked questions, allowing our human support team to focus on more complex issues, providing you with a faster and more efficient support experience.

  • Personalized Interactions: Our AI system is not just about automation; it’s about personalization. By learning from your interactions, it tailors responses to your specific needs, offering personalized recommendations and solutions.
Total Patient Care
Sleep Healthcare prides itself in offering total patient care from diagnosis to CPAP solution.
Direct access to your reporting scientist
The Sleep scientist who analyses your study is assigned to the patient and is available to answer any questions or concerns with your device or mask.
Priority booking system
Priority is given to patients who need an appointment with one of our Sleep Physicians.
MyAir app
MyAir app will be set up for you to allow you to monitor your progress and see key statistics.
AirView
AirView allows the Sleep Scientist and your Physician to see the detailed results of your CPAP therapy and discuss any modifications needed.
30 Day money back guarantee
Sleep Healthcare ensures you have peace of mind by offering a 30 day money back guarantee.
Large range of mask options
We offer the complete range of CPAP masks to ensure you are fitted with the most comfortable and appropriate mask.
Secure website log in
Sleep Healthcare patients receive a personal login to our website to access educational videos of your equipment.
Consumable offers
Patients have access to special pricing when you need to replace your mask or any other accessory item.
Payment options
We offer a range of payment options and therapy plans that best suits your needs.