Had no problems once Leeann came and fixed my machine and put water in the humidifier , have had no problems since , not getting up as much during the night .
Very professional experience from start to finish. Jeremy really knows his stuff and took the time to answer all my questions clearly. I wouldn’t hesitate to recommend WA Sleep to anyone looking for great service and expert advice.
Excellent support and help with introduction to CPAP, made it a very painless experience, clearly very knowledgeable. And they price match for equipment. Great service to have in a regional area.
Sleep Healthcare at Tweed Heads were fantastic. I just walked in off the street and purchased an Airsense 11. This is my third CPAP machine. I also have the Resmed Air Mini which I also purchased from Sleep Healthcare 17 months ago. Lyn was amazingly helpful and was able to set up the system on my phone and the after care was great. It’s good to know that they can always keep track of how my machine is going and monitor it.
Sleep apnoea equipment may be available at different outlets but what you are guaranteed here is stellar service and attention to detail. Linh and Mitch are a great pleasure to deal with and, without exception, have unfailingly solved any query or uncertainty I have ever had. Thoroughly recommend.
I have been on my cpap journey for 12 months. I chose Sleep Health Care Australia as they were on my list of suppliers.My representative for Sleep Healthcare Australia is amazing Leah from Gregory Terrace Brisbane city, she provided me with all the information I needed. I hired my initial machine and was so impressed I purchased 2 machines one of which is for travel. I have recently been back to her for a replacement mask and of course she assisted me with what I needed and of course a chat. Sleep Healthcare Australia also sends my doctors my downloads when needed. I highly recommend this company for all you Sleep healthcare.
Karen at the Cairns Centre is an absolute pleasure to deal with. She is very knowledgeable, helpful and readily available to assist me with my CPAP needs.
Always happy to see me with courteous professional assistance. No question too small. Jeremy is very professional and a delight. No question too silly. Julie J
One phone call regarding a fault with my husband’s old machine…extremely helpful and replacement machine arrived in two days. Will definitely be using this service moving forward.
Sleep Healthcare Brisbane was truly excellent. Until I went through the whole process, I didn't appreciate how much dialing in the machine requires. Their consistent and timely support throughout has ensured that I can properly sleep for the first time in I don't know how long. I will be remaining an ongoing customer as that future support is worth infinitely more than marginally more expensive equipment.
I suffer from COPD & the coughing used to wake me up every night. My GP suggested having my breathing tested . In the end had to buy a CPAP machine. It is soudless when mask on face, it has reduced my coughing enough at night so that I don't get woken. I am pretty sure it has stopped my nightly piddling to 1 per night as I have had prostrate problems/ I am very happy with the results of my CPAP machine .
Incredible, proactive and professional advice and support from the whole team. Their level of care and service is quite exceptional and I would highly recommend them to anyone looking at this type of service.
In this time where service is diminishing it was refreshing to receive exceptional service from two professional people who addressed our needs to the minutest detail. We highly recommend these ladies for all. Your CPAP requirements including the ongoing after service which is liberally in their package.at no extra cost .
Excellent service right through from pre sales and after sale - nothing was ever an effort as I asked many questions. The ladies here are passionate about their profession, and are up to date with the latest technologies, and always strived to ensure I was happy and comfortable with the products and service I required.Well done and I can’t thank you enough!
I have been dealing with these ladies for years and followed them from building to building and its worth it for the service and expertise they provide!
The team at Sleep Healthcare Bundaberg are great people and very professional people to deal with, explain everything with a easygoing way of showing how to use the equipment.Thanks very much
I have been so impressed by Jeremy and how supportive he has been on my CPAP journey. Always willing to help and find me the correct mask options during my trial. The weekly check-in calls really appreciated.
Absolutely outstanding service from Fran and Jamie at Sleep Healthcare Bundaberg. From my initial sleep study through to selecting and setting up my CPAP equipment, they’ve been incredibly helpful, professional, and friendly every step of the way. Their knowledge and genuine care made the whole process easy and stress-free. I couldn’t recommend them more highly — truly first-class service.
What great advocates for Sleep Healthcare. The most impressive component of the Bundaberg Facility is the staff, Fran and Jamie. Fran and Jamie are impressionable and display excellent client interaction. Fran and Jamie are knowledgeable about the products they provide. They also display an in depth knowledge about how to successfully use the devices and ancillary equipment on an individual/client basis. I have always been impressed by this and would recommend the Bundaberg Sleep Healthcare Office to everyone needing the intervention and products provided to improve their quality of life.
Second visit to Sleep Healthcare Australia, both times saw Fran, such a lovely person, so very helpful and took the time to explain fully how the app worked and also the data they receive and what it all meant. Highly recommend this business.
The girls are so professional and take the guesswork out of operating CPAP machines, especially fault finding. I wouldn't go anywhere else. Thank You.Brian B
Very grateful for Sleep Healthcare Australia's expertise and support while I adapt to and live with a CPAP machine. In particular, Leah has been truly amazing at the Fortitude Valley office. THANK YOU.
Fran is amazing. The whole process was seamless, flawless and stress free all because of Fran. She dealt with DVA the while way and gave us the best service everytime. Fran needs to be cloned.❤️
This has been 6 months in the making, I started my journey with quite severe apnea, with the help of Fran and the team @ Bundaberg I’m getting more sleep without waking up tired and lethargic. It’s given me a new lease on life, looking forward to more road trips.
Bundaberg staff (Jaime and Fran) were incredibly helpful and a delight to deal with. Unfortunately the overall experience was tempered by the business model and the difficulty making contact and appointment changes. This is no fault of the Bundaberg staff, just the company procedures.
